The face of today’s enterprise is changing: as IT becomes the focal point, executives are utilising technology in new ways and ultimately, it has become a tool to achieve business goals – from cost savings and improved infrastructure, to optimised business processes and increased efficiency. Businesses now need to adapt and improve the way they are adopting and consuming technology in their journey to meeting these goals. Within the organisation, IT is becoming more of a ‘service provider’, playing a fundamental role in the foundation of the company and can have a huge impact on the bottom line. This means giving users access to the right technology must be a priority and making constant changes to their IT infrastructure to keep up with the continuously evolving shifts in technology.

Infrastructure has become so complex that even growth can bring unique challenges to an organisation. To contend with an ever-increasing list of devices and applications that need support, many businesses are adopting converged infrastructure, enabling them to centralise their ability to manage technology. This is especially helpful where an organisation has remote offices.

Addressing the challenges

Remote offices help companies connect with employees and customers in different geographic areas. The result is greater business penetration but also a potential headache for the IT team. These branch offices have all the technology needs of a corporate headquarters, but rarely have a full complement of IT professionals to manage them.

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