Wi-Fi is an Answer for Africa: Across Africa demands are changing, access models are changing and consumers are blurring the lines between corporate
Social media: changing the face of modern recruitment: There’s no doubt about it, social media has revolutionised recruitment. Whether it is candidates uploading CVs, connecting
The importance of Directors and Officers Liability Insurance in spite of the new Companies Act and King 3: The introduction of The Companies Act No. 71 in 2008 and the subsequent King III Report have
Shortage of Information Security skills in South Africa a cause for concern: The Information Security field is extremely fast moving, however the scarcity of skills in South Africa remain
SA Companies affected by new financial reporting standards on financial instruments: The South African Institute of Chartered Accountants (SAICA) notes that profitability, liquidity, key financial ratios and headline
STOP damaging your personal brand!: You have a personal brand, whether you think about it or not. Your personal brand is what
Tips to ensure mobile safety: Today, we cannot live without our mobile phones. We use our phone as an alarm clock, to
Moving to Mobile - Loyalty Programmes in 2014: There is no denying that customer loyalty programmes are big business, especially in the retail sector. In
Rules of tax governance in the new world: It seems that economic uncertainty will persist for some time and governments will struggle to fund the
Benefits of telematics in cross-border operations: It is no surprise that monitoring cross-border operations can be tricky. A fleet manager not only needs
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The Big Gorilla Sits Wherever He Wants To… Or Maybe Not

The Big Gorilla Sits Wherever He Wants To… Or Maybe Not

The first time I ever heard the expression about where the big gorilla sits, I became irrationally angry. But of course, that’s how it’s always been, for thousands of years now. The powerful do what they want, and the small people just have to fit in, right? Maybe not.  …
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Turning Terrorists into Angels

Turning Terrorists into Angels

What is the price that business pays when customers complain? The bottom line? Customer complaints are extremely expensive to any company: We not only lose the customer and his future purchases for the rest of his life… But now we need to replace this customer with more expensive marketing, promotional…
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Top ten contact centre strategies

Top ten contact centre strategies

With a new breed of consumer making new demands on business, contact centres are having to radically change their approach to operations.   Interactive Intelligence recently discussed Top Ten Contact Centre Strategies with a European audience via a series of webinars, based on extensive experience in global contact centre technologies…
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Romance Your Customers

Romance Your Customers

Imagine that you decide that it is time to get married soon. You go out and buy a new outfit, new shoes, and expensive after-shave. You select a demographically-correct singles bar because this, you decide, is the place where the woman* of your dreams will probably hang out.   You…
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Ignore customers and lose business… but for real stupidity try email

Ignore customers and lose business… but for real stupidity try email

Every opportunity to communicate with customers is an opportunity to build volumes and profit. Maximising the communication opportunity is therefore a business imperative. Or is it? Many companies that migrate to email communication, leave their business sense behind, along with their sense of basic courtesy. In the electronic age, a…
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How does business deal with government’s GV monster?

How does business deal with government’s GV monster?

Just when you think things can’t get any worse they always do. The challenge for business is to soften the blow. That challenge has never been greater. Government has screwed up big time. It’s been spending beyond its means and has failed to build a more self-reliant economy.   As…
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DMMA supports the growth of the SA digital publishing landscape

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CSI: Red Herring or Social Imperative?

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February 11, 2014 ,

The SA Leader Magazine

Sept14-Cover

In the September issue

Leadership in a changing context

Interview with one of SA’s Young Achievers

While you’re speaking, what’s your body saying?

AN OPEN LETTER TO BOOMER BOSSES EVERYWHERE

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Nokia Asha 503 found in the washroom

Nokia Asha 503 found in the washroom

Primedia Unlimited’s indoor advertising specialists TLC were selected as the Out of Home (OOH) media owner of choice to launch Nokia’s Asha 503 smart phone.   The cost effective smart phone, aimed at the younger market in... Read more

Marketing & Media News - September 18, 2014

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