Productivity. The word continues to make its way into just about every business conversation today – yet, for all the emphasis and awareness, many companies fall short of being able to truly align and engage employees on this issue. The reality about productivity is that if buy-in is achieved, in line with company strategy, the result is an increase in shareholder return and business growth.
When we speak of productivity, what do we actually mean? It is a simple but important question – particularly because there is often a discrepancy between what a business perceives to be employee value add through measurable output and what an employee feels he or she is ‘putting into the job’.
From a Human Capital Management (HCM) point of view, productivity is understood to mean outputs from a particular activity and the metrics involved in measuring these outcomes include time, quantity and quality.
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