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Why having an engaged team will separate market competitors in 2014

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Why having an engaged team will separate market competitors in 2014

Experts in Human Capital Management (HCM), solution development and application believe in terms of productivity and commerce, the year ahead will level the playing field between those with engaged personnel and those without.


Engaged members of staff are those whose careers, roles, performance and mindsets are aligned with that of the business and its direction/ purpose or focus.

When a company achieves this level of alignment, it fosters an environment conducive to team building. The rationale is that once a team is effectively in place and the ‘team building dynamic’ firmly entrenched, there is very little a business cannot accomplish.


This team building and team dynamic in business is crucial, It relates to knowledge sharing, reliable support, succession planning and career development.


The team dynamic is relevant to every level of operation within a business.


Any sized venture, irrespective of focus or stature, must ensure that all silos are connected. There must be support and backup in place to ensure seamless operations and only engaged staff can make that happen.


As far as businesses making the effort to establish and nurture the team-building dynamic, I suggest that team building activities are important provided the outcome objectives are again aligned to the business objectives.


The first priority is to align and clearly communicate each employee’s objectives and outcomes to support the overall business objective.


Last modified on Friday, 22 November 2013 09:59
James McKerrell

James McKerrell

James McKerrell, Chief Executive Officer, CRS Technologies (Pty) Ltd


After qualifying in the accounting field and having run a Fund Raising entity, James became interested in technology and joined CRS as a consultant way back in 1991. He was tasked with starting the CRS Cape Town office, and later moved back to Johannesburg as Ops Director, where he took over the management of the business and today plays an active role in the development of CRS's people, products, new markets and solutions.

CRS Technologies is a provider of services and solutions to the Human Resources and Payroll markets in Africa in general and South Africa in particular.

Established in 1985, the company has served as the premier provider of HR systems, solutions and remuneration products to business across expanding market segments.


CRS is a signatory to the Information Technology Association (ITA) and a member of the Payroll Authors Group of South Africa.


It is also a member of the South African Payroll Association, South African Rewards Association and the Institute of People Management.


James is passionate about the products and services, not forgetting their people and customers. He has a wonderful and supportive family and enjoys fly fishing (fishing not catching!) in his spare time.


As chairman of The South African Payroll Association (SAPA), James has to strategically focus the efforts of the EXCO to enhance the profile of the Association, increase membership, and also engage with other international Payroll Associations to form a “global body”.


He enjoys MC’ing the annual conferences and workshops that SAPA hosts as this gives him an opportunity to engage with the members. James is passionate about having payroll professionals recognized as professionals and spends much time lobbying for this cause.

James is pleased to be involved with the Association’s endeavour to become the accreditation body of payroll professionals in SA.

Website: www.crs.co.za

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