Security | TheSALeader

Can an “innovation index” assist your company to innovate more consistently?: Innovation: an “over-used” word with little meaning in most companies? “Innovation” is a word heard very often in

Social media: an essential tool for internal communication: Social media is becoming more and more pervasive and has already been entrenched as a tool for

Who Moved the Cheese?: I was determined, when considering this insert, not to allow it to become another one of those

How to Prepare an Integrated Report: Like financial statements, an integrated report is the result of certain activities that have taken place within

Recordings: the contact centre security hole: The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief

Winning at social media is a team effort: As the evolution of social media marches on and more companies adopt it as a mainstream business

Why business to customer communication is broken – and how to fix it: As a customer, do you know how many business relationships you have? Listing them can be an

To leverage the BYOD trend and protect the business, corporates need mobile device management software: The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the

Mobility broadens channels for travel operators and agencies: ‘Travel companion’ apps increase opportunity for impulse buys and experience management As the travel industry builds up to

Headshots a Head and Shoulders above Ordinary: Your corporate profile pictures are the persona that you, and your organisation, portray to the rest of

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Recordings: the contact centre security hole

The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief Marketing & Solutions Officer at Elingo. Most contact centres record voice calls and interactions, but few manage and utilise the resulting data effectively. In line with legislation, and to protect themselves in…

To leverage the BYOD trend and protect the business, corporates need mobile device management software

The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the workplace, is part of a new business paradigm. It allows business to be conducted remotely, from anywhere, at any time. It drives productivity and competitiveness. But BYOD also poses a significant challenge to…

Security trends: guarding the physical and the virtual environment

Most businesses have physical premises to protect – warehouses, offices or stores that are vulnerable to crime – as well as virtual “assets” and information. Technology can play a crucial role in protecting both.

10 things you can do this year to guarantee you lose your valuable data

The need to protect valuable business and personal data from hackers, viruses and theft is something that all users are aware of, as cybercrime has become a multi-million dollar industry. However, there are many other ways to lose your data, which people often do not even think about. These simple,…

An end-to-end approach is critical to securing cloud computing

Cloud computing is predicted to be the future of the technology world, and analyst reports abound on the expected growth of the uptake of these solutions. However, security issues remain one of the dominant barriers with the adoption of cloud solutions. Many organisations are hesitant to migrate to the cloud…

Security Predictions for 2013

As you round out your 2013 business and IT plans, cybercriminals are resolving to implement increasingly sophisticated threats targeting specific computer systems and organisations big and small. Last year, businesses saw several serious hacks and breaches. As the arms race between attackers and businesses continues to evolve in 2013,…