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Can an “innovation index” assist your company to innovate more consistently?: Innovation: an “over-used” word with little meaning in most companies? “Innovation” is a word heard very often in
Social media: an essential tool for internal communication: Social media is becoming more and more pervasive and has already been entrenched as a tool for
Who Moved the Cheese?: I was determined, when considering this insert, not to allow it to become another one of those
How to Prepare an Integrated Report: Like financial statements, an integrated report is the result of certain activities that have taken place within
Recordings: the contact centre security hole: The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief
Winning at social media is a team effort: As the evolution of social media marches on and more companies adopt it as a mainstream business
Why business to customer communication is broken – and how to fix it: As a customer, do you know how many business relationships you have? Listing them can be an
To leverage the BYOD trend and protect the business, corporates need mobile device management software: The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the
Mobility broadens channels for travel operators and agencies: ‘Travel companion’ apps increase opportunity for impulse buys and experience management As the travel industry builds up to
Headshots a Head and Shoulders above Ordinary: Your corporate profile pictures are the persona that you, and your organisation, portray to the rest of
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Shared knowledge is the future

Shared knowledge is the future

Shared, open knowledge is increasingly being made available worldwide through e-learning. This is something that could make a great impact on the accessibility of tertiary education in South Africa if implemented by our schools and universities. The increased use of techniques like “lecture capture” and the possibility of degrees that…
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E-learning trends: What to expect in 2013

E-learning trends: What to expect in 2013

By 2015 e-learning will have a global value of $107 billion according to market researcher Global Industry Analysts. It’s predicted that in 2013 digital learning is going to be increasingly mobile, opening it up to a wider local audience. In South Africa, 2.4 million people only access the internet via…
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E-learning: game on!

E-learning: game on!

Good e-learning and video games have a lot in common. They’re both designed to be fun. Both platforms are immersive, allow players to track their progress easily and reward them when they do well.   “Gamification” is a bit of a buzzword in the digital sphere and in the business…
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Five management training myths busted

Five management training myths busted

It’s too expensive. I’ll lose valuable time. My staff aren’t really interested. In almost two decades developing people I’ve seen many reasons for skimping on staff training, especially management training. In the current economic climate, businesses are more likely than ever to sacrifice training for the sake of the bottom…
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Dr Mamphela Ramphele speaking at the 20th CEEMAN Annual Conference

World Leaders must look to Business Schools for Retraining

Political intelligence is a challenge for leaders around the world and in order to improve critical thinking, as well as understanding of policies and planning among today’s political leaders, more of an active role needs to be played by both local and international business schools.   This is the view…
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Growing South Africa’s skills quotient

Growing South Africa’s skills quotient

South Africa's performance in several key economic areas – and a few others that haven't enjoyed due priority – has been moderate in the past few years, when most commentators have been expecting explosive growth. Focus area flops For a long time, one of SA's most hyped exports, our business…
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SAPA holds the future of payroll in its hands

The South African Payroll Association believes that employees are an organisation’s most important asset and that employee satisfaction should be management’s number one priority. This means that decision makers must ensure that salary queries, which... Read more

Human Capital News - April 16, 2013

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