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Can an “innovation index” assist your company to innovate more consistently?: Innovation: an “over-used” word with little meaning in most companies? “Innovation” is a word heard very often in
Social media: an essential tool for internal communication: Social media is becoming more and more pervasive and has already been entrenched as a tool for
Who Moved the Cheese?: I was determined, when considering this insert, not to allow it to become another one of those
How to Prepare an Integrated Report: Like financial statements, an integrated report is the result of certain activities that have taken place within
Recordings: the contact centre security hole: The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief
Winning at social media is a team effort: As the evolution of social media marches on and more companies adopt it as a mainstream business
Why business to customer communication is broken – and how to fix it: As a customer, do you know how many business relationships you have? Listing them can be an
To leverage the BYOD trend and protect the business, corporates need mobile device management software: The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the
Mobility broadens channels for travel operators and agencies: ‘Travel companion’ apps increase opportunity for impulse buys and experience management As the travel industry builds up to
Headshots a Head and Shoulders above Ordinary: Your corporate profile pictures are the persona that you, and your organisation, portray to the rest of
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Smart ways to identify next generation leaders

Smart ways to identify next generation leaders

Global expansion, pressure on resources, governance constraints, technological advances and aggressive competition are placing huge demands on organisations.   “Competitiveness and business sustainability are dependent on the quality of leadership at the helm of the enterprise,” says Sandra Burmeister, CEO of Amrop Landelahni. “However, finding, developing and engaging the next…
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No……People are NOT our Greatest Asset!

No……People are NOT our Greatest Asset!

For years we have been told that people are our greatest asset, particularly if we were in the Human Resource Department – I believe that for years we have blindly repeated and followed this mantra when in fact it is fallacious!   One needs only to listen to managers, both…
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Personal branding what it is and a few tips on building one

Personal branding what it is and a few tips on building one

We are all branded whether we like it or not, and if you don’t take responsibility for branding and marketing yourself, others will do it for you.   There are many myths around personal branding. Many think it’s pretending to be someone you’re not, or that it’s only relevant for…
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The workplace in 2050: Managing change through effective leadership

The workplace in 2050: Managing change through effective leadership

The workplace environment is constantly evolving, and in order for businesses to remain competitive and thrive in this changing environment, effective leadership is vital.  This is according to Hennie Heymans, Managing Director of DHL South Africa, who addressed the attendees of the 2013 DHL Tomorrow’s Leaders Convention, a gathering of…
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Strengthening Organisations from the Inside

Strengthening Organisations from the Inside

Too often, in the attempt to increase profit and drive efficiency, business leaders look to external solutions to enhance company performance. Yet in doing so, they are ignoring their greatest strategic asset: their own people.   Peter Drucker, business guru and author, said: "I like to think that a lot…
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The "Soft Stuff" Really Does Still Count!

The "Soft Stuff" Really Does Still Count!

I was chatting the other day with a group of successful business men and women and the inevitable question came up - "Which part of your business gives you the most problems?" Equally inevitably, the usual answer came up – "People!"   It seems that we are destined to re-live…
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SAPA holds the future of payroll in its hands

The South African Payroll Association believes that employees are an organisation’s most important asset and that employee satisfaction should be management’s number one priority. This means that decision makers must ensure that salary queries, which... Read more

Human Capital News - April 16, 2013

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