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Can an “innovation index” assist your company to innovate more consistently?: Innovation: an “over-used” word with little meaning in most companies? “Innovation” is a word heard very often in
Social media: an essential tool for internal communication: Social media is becoming more and more pervasive and has already been entrenched as a tool for
Who Moved the Cheese?: I was determined, when considering this insert, not to allow it to become another one of those
How to Prepare an Integrated Report: Like financial statements, an integrated report is the result of certain activities that have taken place within
Recordings: the contact centre security hole: The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief
Winning at social media is a team effort: As the evolution of social media marches on and more companies adopt it as a mainstream business
Why business to customer communication is broken – and how to fix it: As a customer, do you know how many business relationships you have? Listing them can be an
To leverage the BYOD trend and protect the business, corporates need mobile device management software: The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the
Mobility broadens channels for travel operators and agencies: ‘Travel companion’ apps increase opportunity for impulse buys and experience management As the travel industry builds up to
Headshots a Head and Shoulders above Ordinary: Your corporate profile pictures are the persona that you, and your organisation, portray to the rest of
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Employer branding: Who are you? And what do you stand for?

Employer branding: Who are you? And what do you stand for?

In today’s business environment, managers are increasingly challenged to achieve the best performance from their employees. Productivity is driven hard and is supposed to be underpinned by innovativeness and creativity, but many argue that this cannot be achieved in a productivity-driven environment. For some, the issue of employer branding seems…
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Internal Marketing Campaigns: Can You Put A Number To It?

Internal Marketing Campaigns: Can You Put A Number To It?

Can we create a measure for internal marketing campaigns? That’s the eternal question and it still remains pretty tricky. However, the evolution of the discipline and access to technology by employees has made measurement more possible, if not easier. Where measurement becomes tricksy is in separating out the variables that…
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SAPA holds the future of payroll in its hands

The South African Payroll Association believes that employees are an organisation’s most important asset and that employee satisfaction should be management’s number one priority. This means that decision makers must ensure that salary queries, which... Read more

Human Capital News - April 16, 2013

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