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Can an “innovation index” assist your company to innovate more consistently?: Innovation: an “over-used” word with little meaning in most companies? “Innovation” is a word heard very often in
Social media: an essential tool for internal communication: Social media is becoming more and more pervasive and has already been entrenched as a tool for
Who Moved the Cheese?: I was determined, when considering this insert, not to allow it to become another one of those
How to Prepare an Integrated Report: Like financial statements, an integrated report is the result of certain activities that have taken place within
Recordings: the contact centre security hole: The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief
Winning at social media is a team effort: As the evolution of social media marches on and more companies adopt it as a mainstream business
Why business to customer communication is broken – and how to fix it: As a customer, do you know how many business relationships you have? Listing them can be an
To leverage the BYOD trend and protect the business, corporates need mobile device management software: The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the
Mobility broadens channels for travel operators and agencies: ‘Travel companion’ apps increase opportunity for impulse buys and experience management As the travel industry builds up to
Headshots a Head and Shoulders above Ordinary: Your corporate profile pictures are the persona that you, and your organisation, portray to the rest of
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Personal Space, Please

Personal Space, Please

The contemporary office has taken over. We now all sit open plan, and everyone knows everything about the people around them. We have transformed how we work - and the office will never be the same again.   So what happens when we long for our own space, or a…
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Re:humanising the workplace – the masks we wear

Re:humanising the workplace – the masks we wear

There is an interesting tussle going on between psychologists and philosophers at the moment regarding the question of whether our personalities change as we get older. Some say that the building blocks of our personalities are established early on in life, and that any change in our personality is a…
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Will there be an office in ten years’ time?

Will there be an office in ten years’ time?

As technologies change and develop at an ever increasing pace, and mobile workers become more common - where does this leave the conventional office? Will there even be an office in 10 or 20 years?
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The Team vs the “I”

The Team vs the “I”

Business is increasingly fast-paced and the modern workplace is constantly in a state of flux. The debate is on as to whether the team has replaced the “I” in working environments. Are most task projects now completed as a team or as a lone ranger?
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Choosing the Right Chair

Choosing the Right Chair

The piece of furniture that most of us tend to take for granted is ironically one that we use every day, and is crucial to our comfort and productivity. Yes, we’re talking about the chair.   The chair goes as far back as royalty. Yet what was once a grand…
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Stop stress in its tracks

Stop stress in its tracks

Research has also shown that the most successful individuals- the Type A personalities and perfectionists amongst us- will be more susceptible to stress than others, which probably comes as no surprise. Brian Anderson, Managing Director of Dale Carnegie Training South Africa, says: “It is next to impossible to avoid stress…
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SAPA holds the future of payroll in its hands

The South African Payroll Association believes that employees are an organisation’s most important asset and that employee satisfaction should be management’s number one priority. This means that decision makers must ensure that salary queries, which... Read more

Human Capital News - April 16, 2013

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