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Can an “innovation index” assist your company to innovate more consistently?: Innovation: an “over-used” word with little meaning in most companies? “Innovation” is a word heard very often in
Social media: an essential tool for internal communication: Social media is becoming more and more pervasive and has already been entrenched as a tool for
Who Moved the Cheese?: I was determined, when considering this insert, not to allow it to become another one of those
How to Prepare an Integrated Report: Like financial statements, an integrated report is the result of certain activities that have taken place within
Recordings: the contact centre security hole: The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief
Winning at social media is a team effort: As the evolution of social media marches on and more companies adopt it as a mainstream business
Why business to customer communication is broken – and how to fix it: As a customer, do you know how many business relationships you have? Listing them can be an
To leverage the BYOD trend and protect the business, corporates need mobile device management software: The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the
Mobility broadens channels for travel operators and agencies: ‘Travel companion’ apps increase opportunity for impulse buys and experience management As the travel industry builds up to
Headshots a Head and Shoulders above Ordinary: Your corporate profile pictures are the persona that you, and your organisation, portray to the rest of
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To leverage the BYOD trend and protect the business, corporates need mobile device management software

To leverage the BYOD trend and protect…

16 April 2013

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Latest Articles

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How SMBs can benefit from business intelligence

How SMBs can benefit from business intelligence

Whenever they hear the term “business intelligence” (BI), ow...

Recordings: the contact centre security hole

Recordings: the contact centre security hole

The management and security of contact centre recordings ten...

To leverage the BYOD trend and protect the business, corporates need mobile device management software

To leverage the BYOD trend and protect the business, co…

The Bring Your Own Device (BYOD) phenomenon, which sees indi...

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How SMBs can benefit from business intelligence

How SMBs can benefit from business intelligence

Whenever they hear the term “business intelligence” (BI), owners of small-to medium-sized businesses (SMBs) might be under the wrongful impression that it is a solution meant to be implemented only by major corporations and large enterprises with multi-million budgets.   The truth is that BI is crucial to anyone who…
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Recordings: the contact centre security hole

Recordings: the contact centre security hole

The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, Chief Marketing & Solutions Officer at Elingo. Most contact centres record voice calls and interactions, but few manage and utilise the resulting data effectively.   In line with legislation, and to protect themselves in…
Read more...
To leverage the BYOD trend and protect the business, corporates need mobile device management software

To leverage the BYOD trend and protect the business, corporates need mobile device management software

The Bring Your Own Device (BYOD) phenomenon, which sees individuals bring their own mobile devices into the workplace, is part of a new business paradigm. It allows business to be conducted remotely, from anywhere, at any time. It drives productivity and competitiveness. But BYOD also poses a significant challenge to…
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Mobility broadens channels for travel operators and agencies

Mobility broadens channels for travel operators and agencies

‘Travel companion’ apps increase opportunity for impulse buys and experience management As the travel industry builds up to INDABA on May 11 to 14, tourism-dependent Africa should give mobile apps their serious consideration, as apps can help them capitalise on commercial opportunities more swiftly and build more lasting relationships.  …
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Metadata, not big data, offers the flexibility to rapidly enable usage models

Metadata, not big data, offers the flexibility to rapidly enable usage models

Metadata is the universe in which all data, information, and process objects exist and it is through metadata that data architectures can enable flexible data and processing usage models that are required for using and managing big data. It implies that any data store or data processing technologies, which are…
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Security trends: guarding the physical and the virtual environment

Security trends: guarding the physical and the virtual environment

Most businesses have physical premises to protect – warehouses, offices or stores that are vulnerable to crime – as well as virtual “assets” and information. Technology can play a crucial role in protecting both.
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